Política de envío

Shipping Policy

1. Processing Time:

Orders are typically processed and shipped within 3 - 7 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer.
2. Shipping Methods and Carriers:

We offer several shipping options to accommodate your needs. These may include standard shipping, expedited shipping, and international shipping. Our primary carriers include [list carriers you use, e.g., USPS, UPS, FedEx].
3. Shipping Rates:

Shipping rates are calculated based on the weight of the package, the shipping method selected, and the destination. You can view the shipping cost for your order during the checkout process before finalizing your purchase.
4. Estimated Delivery Time:

Estimated delivery times vary depending on the shipping method chosen and the destination. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.
5. International Shipping:

For international orders, please note that additional customs fees, taxes, or duties may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
6. Shipping Restrictions:

We currently do ship to P.O. boxes or APO/FPO addresses. Additionally, certain items may be restricted from shipping to certain locations due to legal or logistical reasons.
7. Order Tracking:

Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment. Please allow up to 48 hours for the tracking information to update in the carrier’s system.
8. Shipping Address Accuracy:

It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before completing your purchase. We are not responsible for orders shipped to incorrect or undeliverable addresses provided by the customer.
9. Shipping Delays:

While we strive to ensure prompt delivery of all orders, please note that unforeseen circumstances such as extreme weather conditions or carrier delays may occasionally impact delivery times. We appreciate your patience and understanding in such situations.
10. Order Changes and Cancellations:

Once an order has been placed, changes to shipping address, shipping method, or order cancellation may not be possible. Please contact our customer service team immediately if you need assistance with your order.
11. Returns Due to Shipping Issues:

If your order is damaged, lost, or incorrect upon delivery, please contact us within 7 days of receiving your order so that we can resolve the issue promptly.
12. Contact Information:

If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at merencalle@gmail.com.
13. Policy Updates:

We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting to our website.